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The web page customersatisfactionuk.com states the following, "We believe that great businesses are built on relationships, not numbers." We saw that the website stated " Through our unique 3 stage process, we provide a deep and detailed insight into your customer base." It also said " We are experts in customer satisfaction improvement. We provide a consultancy-led service. Tailored to your companys specific needs, ranging from straightforward customer feedback surveys. To comprehensive business strategy development plans. The calibre of our client list." The header had customer surveys as the highest ranking optimized keyword. This keyword is followed by customer satisfaction, customer satisfaction strategies, and surveys which isn't as urgent as customer surveys. The other words customersatisfactionuk.com used was strategy. people is included but could not be seen by search crawlers.